Trade Nigeria

Hon. Nwabueze, Buchi George, ESQ, LLB, MBA, JP. In the below interview, Hon. Nwabueze, Buchi George, ESQ, LLB, MBA, JP. United Nations Ambassador on MGD, The President/Chief Executive officer of Fow World, Grab & Ride, Globe Chamber of Commerce and Industry and Trade Nigeria Organization, shared his views on being an entrepreneur and some of the challenges he faced as a businessman in the business industries and also, advised young people that there is dignity in labour, "know that you worked for your money is great and will encourage you to work harder" he opined. Question:            What's your background and school like? Hon. Nwabueze Buchi George:  I was born to industrious parents which means I had to be involved with something as little as I was. My father ran a palm oil business and transport company while my mother ran a restaurant as well as a supermarket. I finished from St. Paul Anglican...

Customer service is much more than a purchase and an exchange of pleasantries. What makes or breaks a relationship is the customer service psychology in play there. When you understand the psychology is when you achieve customer service . Your goal is for every customer to leave your place of business, feeling positive about the service they receive. However, no matter how hard you try, there are still times when this is not the case. If you don’t have the right information, it makes providing customer support and service even more difficult to do. You want to create positive experiences rather than having most days feeling too much like an emotional roller coaster. How you respond to situations and behavior are major factors that can contribute to the type of customer service you provide. If you want to know how to gain more business out of your existing customers’ relationship, here’s our customers’ list of eleven tips for outstanding relationship: 1. ...